Some of my team members are receiving the notifications through mail (as a Reporter) with the status en Spanish, for example:
" Angel changed the request to Resuelta" instead of "Angel changed the request to Resolved or Done"
We need it to be all in English.. We have the JIRA language as English.
Can someone help me?
Hi @Alejandra González ,
It's going to the reporter so can I assume it's a customer notification?
Are you on Cloud or on Server?
On Cloud you can check the following:
since the priorities are globally defined.
Looking at that is seems to be the Resolution itself that in the email and not the status.
So then you'll have to look at
If you change the language there to Spanish it should be translated. If so and that user has his profile set as Spanish well then its perfectly normal..
Hi Is it for Jira software or Jira Service Management.
If it's for Jira Software
Please check the users browser Language Settings, and Jira default language settings.
If it for Jira Service Management,
Please check Browser language, Jira Language and Project settings --> Language Support choose english