Notification month after ticket is closed

Drishti Maharaj July 28, 2021

Hi,

Is it possible, somehow to send a notification from JIRA to a user/group about an issue that is closed but say 3 months after that?

3 answers

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Boris Berenberg - Atlas Authority
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July 29, 2021

HI Drishti,

We support this in Notification Assistant for Jira with a similar approach to what was outlined above. You run a scheduled notification, and use JQL to filter it to the right issues.

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Drishti Maharaj July 29, 2021

Hi @Claudio Gonzalez - thank you for that but seems that option will not work for me - I am using server so those options are not available for me.

 

Is there another way possibly? 

 

Thanks.

 

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Claudio Gonzalez
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July 29, 2021

Hi Drishti.

Into the project settings select "Automation", create rule and select Scheduled. After select "Run a JQL..." and find all tickets closed for x date.

Screen Shot 2021-07-29 at 04.01.08.png

After add a "New Action" and send notification.

Screen Shot 2021-07-29 at 04.04.55.png

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