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Not able to create any issue

Getting following error 

 

Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.

1 answer

1 vote
John Funk Community Leader Aug 06, 2020

Hi Atul,

You will need to have Jira Site Administrator permissions to do this. Go to Settings > User Management

Search for your name and make sure you have access to Jira Software or at least Jira Core. 

Then make sure your account is in the jira-users group. 

Hi John, 

Do I need to give access to all users of Jira Software or Jira Core.

John Funk Community Leader Aug 08, 2020

If a user has Jira software access then they have Jira Core as well. 

All team members have access. Still we are getting same error

John Funk Community Leader Aug 14, 2020

What is the exact error? Can they create issues on any project? 

Make sure that the users have Browse Project permissions in the Permission Scheme for the Project. And that they also have Create Issue permissions. 

None of my team members or me are able to create issues. 

Getting following error - Sorry, you can't create any issues right now, as you need to have access to a Jira application to be able to create issues. To gain application access you need to be a member of a group assigned to an application.

John Funk Community Leader Aug 31, 2020

Make sure each user has Jira Software or Jira Core access in the Settings > User Management area. You will need to be a Jira Site Administrator to get there. 

Also make sure they are in the jira-users group at the very least. 

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
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Published in Marketplace Apps & Integrations

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