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Not able to access JIRA

Shubham Goel
Shubham Goel September 30, 2020

Hi,
I got some out of memory error when tried to access jira console and since then I am not able to access my jira dashboard at all.
where should I look for logs and stuff? and how can I fix this?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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October 1, 2020

You don't on Cloud.

Raise it with Atlassian Cloud Support  - it's the only thing you can do for Cloud errors

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