Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Need a query with subscription once a new ticket is created

Hello Team,

i am looking for a query for which once a new issue is created it should reflect in the filter query and also an email to be sent to my mail box


can you please help

2 answers

0 votes


Let's talk about different requirements here.


1. Filter Query - JQL

project=XYZ and type in (bug,story) and created > -1h and assignee is empty

 This will return an issue created in the last 1 hr (-30m for the last 30m) of type bug or story also unassigned. Now you can place a filter subscription that would run every 30 min. Hence in a bulk, you have tickets created in the last 30 min.

You can make it like created from today morning created > startofday()


Filter subscription would send you a mail-in a tabular format with all the issues created recently.


2. Above would suffice your email notification, wherein Jira admin is not required to be there. But if you would like to know all email notifications, then request your Jira admin to add you in the issue-created email notification.

note: adding someone explicitly in the notification isn't a good way. 

0 votes

Hi @Abilash B R ,

you can create a filter based on creation date like this 

created >= startOfDay(-1) and created < startOfDay()

it retrieves all issues created in the previous day. Those tickets could be sent to a specific group through a subscription.

Hope this helps,


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events