Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage


I am new to Core and I like help setting it up. Willing to hire someone.

2 answers

1 accepted

0 votes
Answer accepted
John Funk Community Leader Feb 04, 2021

Hi Norbin - Welcome to the Atlassian Community!

Have you set up the initial installation at all? In other words, have you done this?

Next, I would suggest following up with this:

Try to do those and let's see where you get to. 

thanks for the links. taking a look at it now.

Like John Funk likes this

I had Jira Service Desk so lots of these settings were already configured. The issue I am having is that I tried changing the Worflow of Core. After adding a few new steps and transitions I was not able to look at the project in Board.  Took a bit for me to clean it then I was able to see it again.

I have a sales team and we would like to create steps for Opportunity, Contracted, Contract (Round 2nd), Contacted (Round 3), sign or lost.  I just can't figure out how to do it without messing up the view.

John Funk Community Leader Feb 04, 2021

Can you share a screenshot of the workflow?

Core is very limited in what you can do with the board and workflow, but let's take a look. 

I can apply transitions to the last two entries04.02.2021_16.33.34_REC.png

John Funk Community Leader Feb 04, 2021

I am not seeing the screenshots - can you repost? 

John Funk Community Leader Feb 04, 2021

And what error are you getting when trying to apply the transitions to other statuses? 

For the last two Linked Status there is no option to apply the transition. 

John Funk Community Leader Feb 08, 2021

Can you post a screenshot of the Diagram version of your workflow? 

Solved. Instead of using the text I went back to diagram and connected the points from there. It was much easier. Board is working as we want it too now.

Like John Funk likes this
John Funk Community Leader Feb 08, 2021

Awesome! Yes, the diagram view is always better for me to use.  ;-)


The last two linked Status created I am not able to apply transitions to them. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

167 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you