My tickets don't appear on my board after I moved them from a project to another one

[Assia Ben Brahim]

Hello everyone, 

I have an issue : I moved several tickets from a previous project to another one, but they don't appear on the board on the new project. 

I am quite new to Jira so I am probably doing something wrong. 

I have parameterized the columns of the board with the statuses I want them to display : is there something else to do ?

Thanks in advance for your answers.

best regards

[Howard Nedd · Accepted solution]

Can you show the configuration of your board?  Do you have any unmapped statusses?

[Assia Ben Brahim]

Hello Howard, 

Thanks for your quick reply.
Actually I've found out I forgot to add the sprint into the settings of my tickets .. And this solved the issue !

Best regards

[Howard Nedd]

Well done Assia!

[John Funk · Accepted solution]

Hi Asia - Welcome to the Atlassian Community!

Check the board filter to see if it might be excluding some issues. Board settings > General tab.

Have you noticed anything the missing cards have in common?

[Assia Ben Brahim]

Hello John, 

Thanks for your quick reply !

You were right : I've found out I forgot to add the sprint into the settings of my tickets .. And this solved the issue !

Best regards

[John Funk]

Great! Glad to help.