I'm coming to you because we need your help: we have migrated our servers to the cloud (jira server, confluence). For confluence everything went well, but for jira it's more complicated:
- we migrated first to confluence and then jira.
- For some users everything went well, their issues were well assigned to their new user on jira cloud
-For others it's a real disaster: it's possible to find their issues by doing a search with their username but they are not associated with the user on jira cloud. So link is not done for the assignee, reporters, comments, filters, etc..
We have created a script to try to solve this by API, it works (we search by username, and associate the new user) but it only covers a small part of the problems, comments, for example, are not covered, the projects permissions, filters, etc....
Is there a way to mass-associate all objects belonging to an old username with a user?
The sites are already in production, and users (who can) have already started working.
Thanks in advance for your help
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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