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Make Jira tickets from google email?

Greg Wallace
Greg Wallace Nov 22, 2021

Hi. I there a way to convert google emails to Jira tickets without using an add-on? Using an add-on is fine I just want to save money.

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Tom Lister
Tom Lister
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Nov 22, 2021

Hi Greg

You can add your own incoming email handler by going to Jira Administration/System/Mail/Incoming Email

Add an Email Server to connect 

Then add an Email Handler to perform actions. The in-built action are create or update a ticket in a defined project.

see more details here

https://confluence.atlassian.com/adminjiraserver/configuring-jira-applications-to-receive-email-from-a-pop-or-imap-mail-server-938847645.html

Tom

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Greg Wallace
Greg Wallace Nov 22, 2021

AWESOME!!!! Thank you!

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