Hi. I there a way to convert google emails to Jira tickets without using an add-on? Using an add-on is fine I just want to save money.
Hi Greg
You can add your own incoming email handler by going to Jira Administration/System/Mail/Incoming Email
Add an Email Server to connect
Then add an Email Handler to perform actions. The in-built action are create or update a ticket in a defined project.
see more details here
https://confluence.atlassian.com/adminjiraserver/configuring-jira-applications-to-receive-email-from-a-pop-or-imap-mail-server-938847645.html
Tom
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AWESOME!!!! Thank you!
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