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Licene error migrating data from cloud to server
Hi,
I just installed jira server + service desk and now I want to migrade all my data from jira cloud to jira server.
I generated the backup from cloud, but when I try to import the backup to jira server, my is being flagged as invalid.
As I have a regular jira server license, I tried to open a support request, but I could not find a way to submit a ticket. See the following image, there is no button to submit the support request. This is frustrating since I as paid for the license, I expect to receive prioritary support other than help from the community.
1 answer
1 accepted
Hi @Hana Kučerová thanks for your report.
I removed my paid license from the server and tried to generate a new free license, but https://my.atlassian.com/license/evaluation returns http 400 for me.
I also tried to submit a ticket support but the contact page says that atlasian will no longer offer personal support for starter licenses. There is no "submit" button for me.
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