after upgrading from Verion 8.8.0 to 8.14.0 we are asked to enter the new license. I copy the license from our serviceportal and inserted it. After that a reboot is required. And then I am asked again and again to enter a valid license.
have you have the chance to have a short look into log file (I'd give atlassian-jira.log and/or catalina.out a try) if there is something specific logged?
Have you made sure the license is valid for the installation you are upgrading?
Normally Jira behaves at upgrade like you discovered when license is out of date.
Please be noted you are currently on Community - users are helping users on a voluntary basis (it is not actually 'support') and we do not see your licensing details.
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