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Jira to slack notifications Edited

We have set up the Jira - Slack notifications but some of the team are only being alerted to mentions but not when a ticket is assigned or when a watched ticket is updated... Two of our team are being alerted correctly and seemingly the configuration is the same for everyone... Any ideas? Screen Shot 2020-06-05 at 1.25.36 PM.png

1 answer

Type the following message in the channel:

"/jira connect yourjiraname.atlassian.net"

E.g.: /jira connect https://abc.atlassian.net/browse/xyz

Where abc should be your organisation name and xyz should the specific project

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JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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