while installing JIRA on windows,
during the setup wizard, at step "SetupAdminAccount.jspa" i got a error :
in french : " Impossible d'ajouter un utilisateur : tous les répertoires d'utilisateur sont en lecture seule."
in english : " unable to add a user : all user's directory are read-only" or something like this.
i find no error in the logs to help me understand ...
can you help me ?
Cause is that :
LDAP is configured before first setting up JIRA.
so First setup JIRA. then go for JIRA Configuration.
Ensure that JIRA is up and running before integrating with the LDAP repository.
Comment out the LDAP tag from <jira-home>/jira/WEB-INF/classes/atlassian-user.xml
and then restart Jira.
It looks like there's something wrong with your database as well as an only partial setup. It might be that a dodgy database setup is breaking the installation, but you should be seeing lots of errors in the application logs if that is the case.
If JIRA can't create users during the installation, then there's something a bit broken somewhere, and it can leave the installation in a big mess. Rather than try to unpick it all, it's usually easier to start a clean installation and make sure it goes through ok.
Is it possible to start again, selecting internal users in the installation, so that you don't have read/write issues with external directories? External directories are very easy to add to new JIRA systems after installation and a clean install with local users should be a lot easier to debug.
During the setup, it's going to try to create an administrator account with the information that you provide. This error message means that it failed to do that because it thinks that none of the user directories are writable.
This is a very strange thing for a fresh install to run into normally, as you don't get an opportunity to change user directory information until after you have done the setup. I checked the code and don't see any way that this would be likely to happen "by mistake" or as "the wrong error message", which was my initial suspicion.
As Nic says, I would try again, making sure you are definitely starting from a clean database.
Thanks for your answer But :
i try restart JIRA but it was the same problem.
in the log file i see thoses errors which does not seems to be related :
2016-05-30 14:00:46,451 http-nio-8088-exec-18 ERROR anonymous 840x18x1 fs8or 0:0:0:0:0:0:0:1 /secure/SetupDatabase!default.jspa [c.a.j.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.RuntimeException: Could not get unique fields for table 'AO_21D670_WHITELIST_RULES'
java.lang.RuntimeException: Could not get unique fields for table 'AO_21D670_WHITELIST_RULES'
Caused by: org.postgresql.util.PSQLException: ERREUR: la colonne am.amcanorder n'existe pas
Position : 407
dbconfig.xml (with IP 999....)
<validation-query>select 1 from dual</validation-query>
I have create the user JIRAPROD on this Oracle serveur just before the setup.
During the setup, all table are create but i can't create the user admin.
On this Oracle serveur, there is an other database for JIRA.
Ok, so when you're setting this up, you need to look at why you can't create the admin user.
If it's a new clean JIRA, then this shouldn't go wrong unless the database is preventing insert/create etc, so that would tell us that your database is set up incorrectly (not the connection to it, but the database) or has a fault.
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events