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Jira issue.getReporterId() returns JIRAUSER64092 instead of id

Vineela Durbha
Vineela Durbha Sep 22, 2020

Hi All,

I am trying to fetch jira reporter id using issue.getReporterId() . but it is returning some garbage value like JIRAUSER64092 for certain users.

Can anyone help help on why I am facing this and how to resolve this.

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Niranjan
Niranjan
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Sep 23, 2020

Has the user been renamed recently?

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Vineela Durbha
Vineela Durbha Sep 23, 2020

I am not sure of that. If the user is renamed does this happen?

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Niranjan
Niranjan
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Sep 23, 2020

I believe that you are running into this bug https://jira.atlassian.com/browse/JRASERVER-61871

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Vineela Durbha
Vineela Durbha Sep 23, 2020 • edited

Thanks for providing this link. But this is not the same issue I am facing. It should give username but giving garbage value.

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Vineela Durbha
Vineela Durbha Sep 23, 2020 • edited

issue.getReporterUser().getName() gave me the correct result.

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Niranjan
Niranjan
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Sep 23, 2020

Hi @Vineela Durbha ,

The one that you are using does seem to get you the user_key. You may need to use issue.get("reporter") .

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Vineela Durbha
Vineela Durbha Sep 23, 2020

Hi Niranjan,

Even trying with your suggestion returns the same. Issue i found is even on jiraissue it is storing the garbage value. Attaching the same.Capture.PNG

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