Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira chart Chinese garbled problem

Chinese selected during installation,Chart Chinese garbled problem,Please check it,tks!


2 answers

1 accepted

0 votes
Answer accepted

This sort of thing happens when there are problems with the encoding settings.  I've seen it with European languages (other than English) when two or three of these have been set:

  • the JVM has one encoding
  • the Tomcat has been told to use another
  • Jira Jira using a different language not fully supported by the encoding

Have a look at the system information page to check if the encodings are consistent

The other problem that might cause it is missing fonts on the server (sometimes on the browser, but that usually affects more than just the labels in charts).  If the server doesn't have the font Jira is trying to use, it hands it a guess at a replacement, which is often a bad guess and does what you're seeing.  To fix that, it's usually a case of installing a font pack on the server, but I'm not sure which one you might want to use for this.  I'd have a look at the raw html to see if you can see which font the chart is looking for.

0 votes
Ollie Guan Community Leader Apr 08, 2020

Hello @周超 ,

Join your city’s online group to keep the conversation flowing.

Feel free to add my Wechat(guanqun1982) and join ACE in China.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Marketplace Apps & Integrations

BigPicture 8.1 is here❗️🎉

In BP 8.1 you will find lots of new features on the way to boost your PPM and enhance your experience. To be on top of your game,  check our overview page for more details.

42 views 0 2
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you