Jira Webhooks not firing when I create a new Project version

Sanjay March 2, 2017

Hi Team ,

On creating a new or modifying a project version (Releases --> Version) I want to call a external application ( Java rest service) . To achieve this I am using the JIRA webhooks , but its not working for me . Its not even calling my url according to my tomcat server logs . What is best way to call an external url while creating a version . Your answers will be helpful . Thanks !

2 answers

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Sanjay March 3, 2017

Thanks Niclas Sandström [Riada] for your reply . I did the same thing as per the given url , still its not working . Please refer the webhook configuration screenshot attached . I am using JIRA 7.2 version .webhook.PNG

Tried the following things - 

  1. Configured the following localhost url (http://localhost:9999/examples/servlets/servlet/HelloWorldExample) from my test webhook , but didnt worked .
  2. Using http://requestb.in/ I created a url to test whether my webhook being invoked . But again a failure . 

Not sure what I am missing here , do I need to configure something at the server level ? or have any type of listener ? etc .. 

I even enabled all the events like invoke my webhook (On issue creation , on adding comment , on creating a project release) but no success . Will appreciate all your help . 

If webhook is not working , do we have any other approach to call an external api url from JIRA on a project version creation ? 

Thanks !!!

 

Sanjay March 6, 2017

Hi All,

Can you all help me here please ? Thanks !!!

Niclas Sandstroem
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March 6, 2017

Wierd I would open a support ticket with Atlassian. I tried looking around for others running into issues with this. But I didn't find that much data or people that tried to achieve this.

Andrea Abram September 6, 2019

@Sanjay How did you fix that issue? I have same problem

Dan Hackenberg November 21, 2019

I am also unable to trigger an update in Teams.

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Niclas Sandstroem
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March 2, 2017

https://developer.atlassian.com/jiradev/jira-apis/webhooks#Webhooks-configureConfiguringawebhook

You should be able to trigger this with webhook. Do you have the configuration setup correctly?

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