Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Service Desk and Trello

As a user of Jira Service Desk and Atlassian Trello solutions, I would like to be able to create Service Desk links to Atlassian Trello.

In fact,  all the incident reports and all user requests are written on Service Desk and I want that for each initiated requests a link is made on trello because the devellopement team works exclusively on trello.

Thanking you for your answer.

2 answers

0 votes

Hello there,

Thank you for getting in touch with Atlassian Community!
It's possible to use Trello and Jira Service Desk using Power-Ups.

Jira + Trello
Track issue status company-wide
Create from scratch or link existing Jira issues to Trello cards. See an attached Jira issue's status, priority, assignee, and more.

You can find this information here.

For more details about how the integration works, please check the documentation below:

Using the Jira Power-Up
Enabling Power-Ups
Atlassian + Trello: changing the way teams work

Hope this helps!

Regards,
Angélica

Hi Angelica,

Thank you for your answer....

I will try this solution.

Regards,

Stéphane.

Like Angélica Luz likes this

Is the following possible with the power-up?

  1. Service Desk operator reviews an SD ticket.
  2. The operator decides a developer needs to look at this (however devs use Trello, not Jira).
  3. Operator creates a Trello ticket from Jira and links the two together.

 

Cheers.

Hi Patrick,

To create a trello card from Jira it will be necessary an add-on like Zapier.
Please, check it on our Marketplace and check their documentation with the steps:
- Zapier Integration for Jira

Regards,
Angélica

Or if you have already stuff like power automate (former flow) from MS it allows you to connect Jira with e.g. Trello. Any good RPA which is able to deal with Trello an Jira will be able to do that. 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

146 views 9 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you