You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Jira service desk isn't loading in Firefox correctly. No side panels will load, no queues, no dashboards. I can view individual tickets if I go directly to their URL, but its impossible to browse to them otherwise. The only way I've been able to get it to function again is to completely wipe my entire firefox profile and start it from scratch, but it only seems to work temporarily. Extensions don't seem to be a factor either as it occurs even with a blank slate firefox eventually.
I've noticed in the web console that there's some errors that go off whenever I try to browse anywhere.
Uncaught Exception
columnNumber: 0
data: null
filename: "https://jiraservicedeskurl.local:8443/s/25da2925f4ec6a683b4563…afd9/_/download/contextbatch/js/_super/batch.js?locale=en-UK"
lineNumber: 3418
message: ""
name: "NS_ERROR_FILE_CORRUPTED"
result: 2152857611
I have the same problem.
Batch.js file is not compiling or not being served on time for the rest of the page to use it.
the only way to see the page is reload the browser
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.