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Jira License without internet

George Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 17, 2023

Trying to install jira server, install run throughs fine but during the configuration I am stuck at the webpage around licensing as I can't connect out to the atlassian website at that point, is there a way to manually pass a trial license key into a file?

2 answers

1 vote
Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 17, 2023

Hi George, welcome to the Atlassian Community!

It has been a while since I performed a fresh install of Jira. But doesn't it show you a field to manually enter the license?
You could copy the license from https://my.atlassian.com/ to the machine without internet.

There is also a way to enter the license directly in the database but I'm not sure whehter all tables are already created at your current stage https://confluence.atlassian.com/jirakb/manage-jira-server-license-using-database-queries-441746313.html

Charlie Misonne
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 24, 2023

Hi @George Smith 

I am setting up a new Jira instance today and noticed the option to enter a license manually. For that you need to select the "I'll set it up myself" option on the first step.

2023-10-24 13_08_07-Jira - Jira setup.png

2023-10-24 13_11_24-Jira - Jira setup.png

0 votes
George Smith
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 18, 2023

We aren't getting that option as it stands, will try a different internet browser to see if that makes a difference to what is displayed there.

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