Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Automation rule adjusting for time tracking



I am trying to track how much time issue spends in status "in progress" and transitions to "Done" by automatically updating "time spent".

Idea is to have "time spent" start tracking as soon as issue will leaves "To do" to "In Progress" and finishes tracking as soon as status changes to "Done" and automatically updates the field "time spent".

Keeping in mind that it syncs with before applied 5 days and 8 hours of working regime in Jira.


Is it possible ?

We are using jira standard cloud version and jira classical software project.



2 answers

1 accepted

1 vote
Answer accepted

Hi @Kirill Gutmann  -- Welcome to the Atlassian Community!

Using the automation rule, have you tried using the {{now}} smart value for the current time?

Please note that to track time with automation rules, you need multiple values to capture the start and end time of an event, and then use the diff() function to capture the duration.

For example, let's say you wanted to measure time in progress.  You would need three custom fields (or entity properties): Start In Progress, End In Progress, and Time In Progress.  Then use automation rules to trigger setting the Start and End, and when both are set calculate the Time In Progress.

Best regards,


Thank you for the information, I will try!

Hello @Kirill Gutmann 

You can try Time in Status for Jira Cloud and Time between Statuses add-ons.

Time in Status for Jira Cloud generates time in status report, which shows how long an issue has been spent in each status. You can download data as XLSX or CSV file and analyze it using Google Spreadsheets, Microsoft Excel, etc. So you can export the start time, open time, close time of a story, or task easily!


Time between Statuses shows how long it takes an issue to move from one status to another!


These 2 add-ons help you to track the time "in progress" status and transition time to the "Done" one.

I hope, you find it helpful.

Best regards, Mariana

These are payable add-ons, I am more interested in automating process:

capture.PNGI got it add 6 minutes every time when I switch status from "In progress" to "Done". But i didn't figure it out how to put "real time" if I may say so.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June ask me anything (AMA)

Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...

76 views 3 8
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you