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JIRA trial version

Hello all ,

I don't see JIRA container at all on my server . I installed trail version on 22.1.2021?

What is going on ?

 

  BR, 

  Thanks in advance ,

     Vladimir

1 answer

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Answer accepted
Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021

@Vladimir Fratric 

Any details will be very helpful:

  • Did you install Jira using docker image?
  • What operating system do you have?
  • if it is docker image did you try to restart docker?
  • When was the last time you logged in to your Jira?

Best,

Fadoua

Hello ,

I don't see container at all.

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021 • edited

Did you install Jira using docker container?or was it a regular install? What is the operating system? What steps did you follow to install Jira?

Yes , I installed JIRA using docker container .

OS : Ubuntu 20.04 

I followed steps on : 

https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/75269t7

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021

@Vladimir Fratric  did you get a license? 

Yes , I opened licence before starting JIRA .

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021

@Vladimir Fratric  
Did you try to reinstall?

I remember facing the same issue once on my Mac, I had to reinstall because I couldn't use Jira(It was an install using Docker image). Even though I tried to restart docker and then start Jira nothing seems working.

Best,

Fadoua

But , in this case , you have lost documents and users on old version ?

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 17, 2021

@Vladimir Fratric  mine was a personal instance but if yours has users and documents then it is a problem. 

Did you check the server to see if Jira is still there?

I know Atlassian doesn't offer support for Docker, otherwise I would have shared the link so that you can raise a ticket.

jira@jira:~$ sudo docker container ls
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES

 

I can not   explain this !?

jira@jira:~$ sudo docker container ls
[sudo] password for jira:
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES

 

 Where is JIRA ?? 

I can not explain this ?

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 18, 2021

@Vladimir Fratric  

From the command  it doesn't seem that Jira exists.

Like I mentioned I had the same issue once. May be someone wiped out the image without knowing. I am just guessing.

If you type docker start jira or docker jira start(I forgot the right way to put it)

Do you get any response?

Best,

Fadoua

Hello Mr. Fadoua,

I made a big mistake using : docker ps ( instead of : docker ps -a )

With docker ps I did not see anything  .

After docker ps -a I saw JIRA id , and started application container without problem.

 

  Many thanks for your help Mr. Fadoua,

  Best Regards,

      Vladimir

Fadoua
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 18, 2021

😂 😂 I promise you @Vladimir Fratric  to grow a moustache even though I am not sure if I will look pretty as a female with it

Glad it is working for you know!

You can call me Fadoua it is not a problem at all.

Please don't forget to hit the accept answer button for me.

Best,

Fadoua

Like Vladimir Fratric likes this

Ha, ha , thanks Fadoua .

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