Did you try to reinstall?
I remember facing the same issue once on my Mac, I had to reinstall because I couldn't use Jira(It was an install using Docker image). Even though I tried to restart docker and then start Jira nothing seems working.
@Vladimir Fratric mine was a personal instance but if yours has users and documents then it is a problem.
Did you check the server to see if Jira is still there?
I know Atlassian doesn't offer support for Docker, otherwise I would have shared the link so that you can raise a ticket.
From the command it doesn't seem that Jira exists.
Like I mentioned I had the same issue once. May be someone wiped out the image without knowing. I am just guessing.
If you type docker start jira or docker jira start(I forgot the right way to put it)
Do you get any response?
Hello Mr. Fadoua,
I made a big mistake using : docker ps ( instead of : docker ps -a )
With docker ps I did not see anything .
After docker ps -a I saw JIRA id , and started application container without problem.
Many thanks for your help Mr. Fadoua,
😂 😂 I promise you @Vladimir Fratric to grow a moustache even though I am not sure if I will look pretty as a female with it
Glad it is working for you know!
You can call me Fadoua it is not a problem at all.
Please don't forget to hit the accept answer button for me.
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events