JIRA trial version

[Vladimir Fratric]

Hello all ,

I don't see JIRA container at all on my server . I installed trail version on 22.1.2021?

What is going on ?

  BR, 

  Thanks in advance ,

     Vladimir

[Fadoua · Accepted solution]

@Vladimir Fratric 

Any details will be very helpful:

• Did you install Jira using docker image?
• What operating system do you have?
• if it is docker image did you try to restart docker?
• When was the last time you logged in to your Jira?

Best,

Fadoua

[Vladimir Fratric]

Hello ,

I don't see container at all.

[Fadoua]

Did you install Jira using docker container?or was it a regular install? What is the operating system? What steps did you follow to install Jira?

[Vladimir Fratric]

Yes , I installed JIRA using docker container .

OS : Ubuntu 20.04 

I followed steps on : 

https://community.atlassian.com/t5/Jira-articles/How-to-run-Jira-in-a-docker-container/ba-p/75269t7

[Fadoua]

@Vladimir Fratric  did you get a license? 

[Vladimir Fratric]

Yes , I opened licence before starting JIRA .

[Fadoua]

@Vladimir Fratric  
Did you try to reinstall?

I remember facing the same issue once on my Mac, I had to reinstall because I couldn't use Jira(It was an install using Docker image). Even though I tried to restart docker and then start Jira nothing seems working.

Best,

Fadoua

[Vladimir Fratric]

But , in this case , you have lost documents and users on old version ?

[Fadoua]

@Vladimir Fratric  mine was a personal instance but if yours has users and documents then it is a problem. 

Did you check the server to see if Jira is still there?

I know Atlassian doesn't offer support for Docker, otherwise I would have shared the link so that you can raise a ticket.

[Vladimir Fratric]

jira@jira:~$ sudo docker container ls
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES

I can not   explain this !?

[Vladimir Fratric]

jira@jira:~$ sudo docker container ls
[sudo] password for jira:
CONTAINER ID IMAGE COMMAND CREATED STATUS PORTS NAMES

 Where is JIRA ?? 

I can not explain this ?

[Fadoua]

@Vladimir Fratric  

From the command  it doesn't seem that Jira exists.

Like I mentioned I had the same issue once. May be someone wiped out the image without knowing. I am just guessing.

If you type docker start jira or docker jira start(I forgot the right way to put it)

Do you get any response?

Best,

Fadoua

[Vladimir Fratric]

Hello Mr. Fadoua,

I made a big mistake using : docker ps ( instead of : docker ps -a )

With docker ps I did not see anything  .

After docker ps -a I saw JIRA id , and started application container without problem.

  Many thanks for your help Mr. Fadoua,

  Best Regards,

      Vladimir

[Fadoua]

😂 😂 I promise you @Vladimir Fratric  to grow a moustache even though I am not sure if I will look pretty as a female with it

Glad it is working for you know!

You can call me Fadoua it is not a problem at all.

Please don't forget to hit the accept answer button for me.

Best,

Fadoua

[Vladimir Fratric]

Ha, ha , thanks Fadoua .