Thank you for your response. I probably should have been a little more clear on my issue . Basically, I am not able to see any projects or issues. My JIRA Admin has set me up and mirrored my account with another colleague that can see all projects and issues, so we are perplexed as to why I cannot see them. My top menu bar only shows JIRA - DASHBOARDS - BOARDS... If I choose Boards, I can only create new - I cannot see any boards. I have added the Issues gadget to my dashboard, but when I click to see existing issues, I get a message showing that the JIRA issue either does not exist or I do not have permission to see it. So I need to know how to configure my account to see all projects and issues. Thanks
I just had this come up today for several of my users (I'm the admin). Permissions were fine, we've been setup for several years. For us, we just had to log out of all JIRA instances and close all browsers, then log back in. This solved it for our users.
Somehow we were able to navigate the project but the system didn't have us fully logged in and we couldn't do anything on the boards.