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JIRA cloud changing favicon returns permission denied error

Daniel Newman
Daniel Newman Mar 04, 2016

When I try to upload a new favicon in JIRA either by URL or by a local file upload, I get the following error:

/data/jirastudio/jira/service/home/logos/jira-favicon-scaled.ico (Permission denied)

 

This seems to be a new issue, as I was able to upload and change the favicon previously a matter of weeks ago. 

How can I get around this problem?

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2 answers

1 vote
Luiza Borjog
Luiza Borjog Mar 31, 2016

Hello. I have the same problem as you do. Have you found any solution? Thanks

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Daniel Newman
Daniel Newman Mar 31, 2016

Nope, no response from the Atlassian team.

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sapiai.admin
sapiai.admin Oct 30, 2016

my same problem has been solved. You need remote/ssh to your server and grant the permission.

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Jero Dungog
Jero Dungog Nov 12, 2019

this might be late but,
What are the permissions I would need to grant?

Thank you!

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