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JIRA : Unable to find out some story from query in Jira.

    I need some help from you for support inquiry Jira issue due to unable to search by specify some wording in sprint. I would like to search sprint in “Primary Banking1-R1-Sprint 16” and other sprints but I cant find only some specify team.

    I check set the sprint in stories but I found that it already set that team and some of team which setting are the same can be found.

 

Step to reproduce :

  1.             Go to issues and select search for issues.
  2.             In search bar ,I type : project = ONEAPP AND issuetype = story AND sprint in (14044, 14056, 14038, 13966, 14065, 14042, 14028, 14032, 14002)

Actually, I need to inquiry more that these sprints. I need Sprint in “Primary Banking1-R1-Sprint 16” and “Platform 2: R1-Sprint 16” as well but I can’t find them.

  1.             When I check in Jira board, I found both are active sprint.

       Then I would like to know that why I cant find out for some of sprint or how should I resolved them. Please advise.

Thank you in advance.

I have more information.Please contact me : ammaraporn.tha@tmbbank.com

1 answer

0 votes
Fazila Ashraf Community Leader Mar 01, 2021

Hi @ammaraporn 

Welcome to community!

What the ID of the Sprints “Primary Banking1-R1-Sprint 16” and “Platform 2: R1-Sprint 16” ?

When you add those sprint IDs to your query -> project = ONEAPP AND issuetype = story AND sprint in (14044, 14056, 14038, 13966, 14065, 14042, 14028, 14032, 14002) , doesnt it return the results accordingly?

Hi Fazila  Ashraf@Fazila Ashraf 

 My problem is I can't find the active sprint when I need to inquiry some of team .In my query I can find in the searching list some them then I will know for uniqueID for that team but sprint as I mentions “Primary Banking1-R1-Sprint 16” and “Platform 2: R1-Sprint 16” I would like to know the unique ID for searching but I can't find out?

For example : I would like to know how many story in this sprint and then I will search by specify sprint in (uniqueID1,uniqueID1,uniqueID1,xxx) But in this query normally It will show searching word similar I type but some of team I can not found. How can I find for unique ID for that team.

Please advise me.

Thank you in advance.

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