Hi Atlassian Team,
User has a subscription filter . Which runs on the scheduled time. The report which it generates has incorrect data than the actual one. Note we do not have 2 servers involved.
The recent mail from customer as follows :
The 9AM list is correct. This is why I am asking if there are 2 servers that are being used to send the JQL results. At 8AM it was wrong but at 9AM it is correct.
Could you please let us know how to fix the issue.
Hello Community members! We’re wrapping up the end of JSM June with an Ask Me Anything (AMA) with the Jira Service Management product team. This is your chance to ask all your ITSM questions to o...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events