JIRA Cloud - Copy custom field to component field

[Rémy PREVOT]

Hello to all,

I have a request and I cannot find any answer.

Is it possible to copy the value of a custom field to the component field ?

To add some details, the custom fields are dropdown list (cascading).

What I'd like is that :

When the values from the list are selected or modified on the JIRA issue, then the component should be updated according to the value selected.

Thanks,

Regard

Rémy

[Dave Bosman _Realdolmen_ · Accepted solution]

Hi @Rémy PREVOT 

Welcome to the community.

Out of the box it is not possible. However this can be solved with automation for Jira

You need to create a rule that triggers on the change of the custom field that you have and then copies the value to the component field. 

Regards

Dave

[Rémy PREVOT]

Hi @Dave Bosman _Realdolmen_ ,

Thanks for your reply. 

I'll try with your solution.

Because I tried to implement some post functions but it did not work.

Regards,

Rémy

[Rémy PREVOT]

Hi @Dave Bosman _Realdolmen_ ,

I tried to configure some automation rule but it does not seem to work. 

Or it does not seem to get the value from the custom field and copy it in the component field.

Plus, I don't see option to select "copy value from"

Do you know how could I configure it ? Have you done it once ?

Looking forward for your reply

Thanks

Regards

Rémy

[Dave Bosman _Realdolmen_]

Hi @Rémy PREVOT 

You should use a smart value 

In my example it is done with the field "Affected services"

Regards

Dave

[Rémy PREVOT]

Hello @Dave Bosman _Realdolmen_ ,

I tried it but the component isn't updated. 

Whenever I change the value of my custom field, the component is not updated with the value.

Did it work for you ?

Thanks 

Regards

Rémy

[Rémy PREVOT]

Hello @Dave Bosman _Realdolmen_ ,

Any update regarding this subject ? 

It could be very helpful

Thanks 

Regards

Rémy

[Dave Bosman _Realdolmen_]

Hi @Rémy PREVOT 

Does the value already exist as a Component?

Regards

Dave

[Rémy PREVOT]

Hi @Dave Bosman _Realdolmen_ ,

Yes it does. 

And when I check the audit, it appears as "success" - wether the value exists or not btw.

Regards,

Rémy

[Dave Bosman _Realdolmen_]

Could you share a screenshot of the audit?

Also, the user that is executing the rule, does he have permissions in that project? 

[Rémy PREVOT]

@Dave Bosman _Realdolmen_ , 

The user is the admin and we gave it all the necessary permissions on the project.

Here is the screenshot : 

Here is a screenshot of the modification : 

Screenshot of the result :

Screenshot of the existing component list : 

Regards,

Rémy

[Rémy PREVOT · Accepted solution]

Hello

I find the solution. Here is the smart values to use : 

For simple list : 

{{issue.CustomField_xxxxx.value}}

For cascading list : 

{{issue.CustomField_xxxxx.value}} ==> parent value

{{issue.CustomField_xxxxx.child.value}} ==> child value

*xxxxx refers to the id of the custom field

Hope that will help !

Cheers