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JIRA Cloud - Copy custom field to component field

Rémy PREVOT

Hello to all,

I have a request and I cannot find any answer.

Is it possible to copy the value of a custom field to the component field ?

To add some details, the custom fields are dropdown list (cascading).

What I'd like is that :

When the values from the list are selected or modified on the JIRA issue, then the component should be updated according to the value selected.

Thanks,

Regard

Rémy

Accepted answers

Dave Bosman _Inetum_

Hi @Rémy PREVOT

Welcome to the community.

Out of the box it is not possible. However this can be solved with automation for Jira

You need to create a rule that triggers on the change of the custom field that you have and then copies the value to the component field.

Regards

Dave

Rémy PREVOT

Hello

I find the solution. Here is the smart values to use :

For simple list :

For cascading list :

{{issue.CustomField_xxxxx.value}} ==> parent value

{{issue.CustomField_xxxxx.child.value}} ==> child value

*xxxxx refers to the id of the custom field

Hope that will help !

Cheers

All comments

Dave Bosman _Inetum_

Hi @Rémy PREVOT

Welcome to the community.

Out of the box it is not possible. However this can be solved with automation for Jira

You need to create a rule that triggers on the change of the custom field that you have and then copies the value to the component field.

Regards

Dave

Rémy PREVOT

Hi @Dave Bosman _Inetum_ ,

Thanks for your reply.

I'll try with your solution.

Because I tried to implement some post functions but it did not work.

Regards,

Rémy

Rémy PREVOT

Hi @Dave Bosman _Inetum_ ,

I tried to configure some automation rule but it does not seem to work.

Or it does not seem to get the value from the custom field and copy it in the component field.

Plus, I don't see option to select "copy value from"

Do you know how could I configure it ? Have you done it once ?

Looking forward for your reply

Thanks

Regards

Rémy

Dave Bosman _Inetum_

Hi @Rémy PREVOT

You should use a smart value

In my example it is done with the field "Affected services"

2021-07-13 12_29_12-Window.png

Regards

Dave

Rémy PREVOT

Hello

I find the solution. Here is the smart values to use :

For simple list :

For cascading list :

{{issue.CustomField_xxxxx.value}} ==> parent value

{{issue.CustomField_xxxxx.child.value}} ==> child value

*xxxxx refers to the id of the custom field

Hope that will help !

Cheers

Chiru

Didn't work

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