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Issue type not displaying the correct screen

An issue type is suddenly not displaying the correct fields/screen when I click on the edit button.  How do I fix this? The screen scheme hasn't changed.

1 answer

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T_ Suzuki Atlassian Team Dec 11, 2019

Hi @Michelle Greenfield,

What edit button did you click?

Please check screen that is connected with issue type in Project settings > Issue types and make sure each issue type are connected with proper screen.

If screen is okey, please check fields by clicking Project settings > Issue types > each issue type name.

I'm referring to the edit screen.  In this case, there should be 3 tabs for the edit screen for the different workflow stages. Instead, I can't see the tabs and there is only "Edit Issue" screen. I hope this is clear.  The screens are definitely connected with the issue type as it has been working fine for the past couple of months.  Suddenly, it's not working as I had designed it.

T_ Suzuki Atlassian Team Dec 17, 2019

Hi @Michelle Greenfield ,

Thank you for the clarification.

If you are project admin, please check Project settings > Screens and click "Edit Issue" screen.


Screen Shot 2019-12-17 at 17.13.43.png

Is this screen have 3 tabs?

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