Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Issue Type Icon Rendering Issue

Pete P Rising Star Dec 18, 2020

I have created a new issue type "Defect" that uses the built-in heart shape icon.  When I create an issue the wrong icon is displayed on the create form.  Once the issue is created the correct icon is displayed.  What is causing this and what can I do to resolve it?


Here is the icon in the create screen

create form.PNG

Here is the screen after it is created



1 answer

1 accepted

0 votes
Answer accepted

Hi whenever new issue type created , please perform a system background re-index. 

Please re-index jira and let me know.

Pete P Rising Star Dec 18, 2020

Thanks this is good advice.  Unfortunately my sandbox environment is having issues and I can't perform a reindex.  We moved Jira app to Azure but database is still local and it times out when reindexing.  I trust that your advice will work.

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events