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Is there a smart value to convert the created date of a jira ticket to GMT +2


I have an automation set up to comment on a ticket the date/time stamp of when it was created. Inside of that comment, in addition to the date/time stamp, I want it to be displayed as well in GMT +2.

It looks like GMT+2 isn't on the list of timezones here: 

I am also struggling to understand the ZoneOffset normalize() instructions.

What smart value could I use to convert a date/time stamp to GMT+2. I also want it displayed as fullDateTime

I have tried 


2 answers

1 accepted

1 vote
Answer accepted
Mark Segall Community Leader Feb 10, 2022

Hi @Julia - This worked for me (I used EET because I'm lazy 😉)


Hey Mark - thank you. is EET the same as GMT+2 ?

Mark Segall Community Leader Feb 10, 2022

Jira documentation pointed me to here and it shows EET as +2:

Thank you so much! 

Like Mark Segall likes this

Mark, hate to come back, but I tried that and it is displaying PST 


Screen Shot 2022-02-10 at 9.58.59 AM.pngScreen Shot 2022-02-10 at 9.59.55 AM.png

Based on the Atlassian document I linked in the initial post, it doesn't look like we can just use any timezone, they have specific ones available 

Mark Segall Community Leader Feb 10, 2022

So the issue is that you need to use convertToTimeZone.  setTimeZone is just applying the desired time zone value, which is kind of a silly smart value to me as I would think you could just hard code it in if you wanted to set that. But I digress... Here's what did the trick for me:


Here's what worked for me...
(I live and work in Melbourne)


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