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Invalid Date Format


When a customer attempts to create an issue which has a Date Picker custom field and enters a date in a format that is unrecognized, JIRA will throw an error and prevent the issue from being created.

Any help please?

2 answers


we had the same issue. The client has another profile language configured than the system default language of JIRA. Seems to me like a bug. After setting the default language as profile language it worked again.

Hi @tmanai 


COuld you please share the error




Is there any solution for this issue please?


Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 29, 2021 • edited

You may give this bug a check and verify if you facing this.

This is happening because the date is not getting filled correctly according to the language pack. 

We recommend you to comment and vote on the bug, which will help in highlighting the issue to our Engineering Team. You can get more information related to Atlassian policy on Atlassian Server Bug Fix Policy

We could see a workaround mentioned for the Portuguese and Dutch languages in the bug ticket.

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