Integrating ServiceNow with JIRA

[nabeel_mahmud]

Hey, 

Does anyone know if JIRA cloud integration is possible with ServiceNow. All of the defects I raise during testing in JIRA I want it to integrate with ServiceNow.

Thanks

[Dario B]

Depending if you are using JIRA Server or Cloud there are many ways. Please find some links below but take into account that some of them may be outdated and/or something has changed in the meanwhile and should be modified:

1. Easiest way: use the add-on ServiceNow Connector for JIRA
2. REST BASED SERVICENOW / JIRA INTEGRATION (POC)
3. Thread discussing above POC in the ServiceNow community

I hope this helps.

[Diana_Architect_ZigiWave]

@nabeel_mahmud yes, it is possible. I assume you've already found a solution to your case. However, if you decide to switch the tool or simply try an alternative, feel free to check out ZigiOps. It's a no-code integration platform that connects ServiceNow and Jira in a few clicks. It also transfers default and custom fields and syncs data in real-time. ZigiOps makes the connection bi-directional, so if there is a change in one of the connected systems it will immediately be present in the other. 

You can see how it works in action by booking a demo.

Regards,

Diana (ZigiWave team)

[Sana Roy]

Yes, JIRA cloud integration is possible with ServiceNow. I would recommend you to use SyncSnow as it’s a one stop solution for all your query. I have personally used it and found it to be very useful. The team is very efficient & supportive. Below are the details you can reach out to them for more details :

www.syncsnow.com

hello@syncsnow.com