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If I have a Server Instance can I upgrade Jira Service Management to more agents?

If I have a Jira Server , can I update the Jira Service Management License to more agents?

 

Best regards,

1 answer

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Answer accepted
Dirk Ronsmans Community Leader Oct 19, 2021

Hey @Fernando André ,

going by the timeline on https://www.atlassian.com/migration/assess/journey-to-cloud , I do believe you should still be able to change your user tier.

image.png

 

Feb 2, 2022 seems be the cuttoff date for those.

Unless if you have a Starter license then as you can read it is considered a new sale and it won't be possible.

Your only option then is to migrate to Cloud or Datacenter

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