I have installed Automation for Jira but as i click the get started option i encounter a 500 error

Akash_Roy May 28, 2020
java.lang.NoClassDefFoundError: com/atlassian/jira/web/action/JiraWebActionSupport
java.lang.NoClassDefFoundError: com/atlassian/jira/web/action/JiraWebActionSupport
	at java.lang.ClassLoader.defineClass1(Native Method) [?:1.8.0_181]
	at java.lang.ClassLoader.defineClass(ClassLoader.java:763) [?:1.8.0_181]
	at java.security.SecureClassLoader.defineClass(SecureClassLoader.java:142) [?:1.8.0_181]
	at java.net.URLClassLoader.defineClass(URLClassLoader.java:467) [?:1.8.0_181]
	at java.net.URLClassLoader.access$100(URLClassLoader.java:73) [?:1.8.0_181]
	at java.net.URLClassLoader$1.run(URLClassLoader.java:368) [?:1.8.0_181]
	at java.net.URLClassLoader$1.run(URLClassLoader.java:362) [?:1.8.0_181]
	at java.security.AccessController.doPrivileged(Native Method) [?:1.8.0_181]
	at java.net.URLClassLoader.findClass(URLClassLoader.java:361) [?:1.8.0_181]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424) [?:1.8.0_181]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357) [?:1.8.0_181]
	at java.lang.Class.forName0(Native Method) [?:1.8.0_181]
	at java.lang.Class.forName(Class.java:348) [?:1.8.0_181]
	at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1314) [catalina.jar:8.5.35]
	at org.apache.catalina.loader.WebappClassLoaderBase.loadClass(WebappClassLoaderBase.java:1156) [catalina.jar:8.5.35]
	at com.atlassian.plugin.classloader.PluginsClassLoader.loadClassFromPlugins(PluginsClassLoader.java:123) [atlassian-plugins-core-4.5.1.jar:?]
	at com.atlassian.plugin.classloader.PluginsClassLoader.findClass(PluginsClassLoader.java:94) [atlassian-plugins-core-4.5.1.jar:?]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424) [?:1.8.0_181]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357) [?:1.8.0_181]
	at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.loadFromPluginClassLoader(JiraActionFactory.java:469) [classes/:?]
	at com.atlassian.jira.config.webwork.JiraActionFactory$JiraPluginActionFactory.getActionImpl(JiraActionFactory.java:377) [classes/:?]
	at webwork.action.factory.PrefixActionFactoryProxy.getActionImpl(PrefixActionFactoryProxy.java:99) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.factory.JspActionFactoryProxy.getActionImpl(JspActionFactoryProxy.java:59) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:60) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.config.webwork.LookupAliasActionFactoryProxy.getActionImpl(LookupAliasActionFactoryProxy.java:61) [classes/:?]
	at webwork.action.factory.CommandActionFactoryProxy.getActionImpl(CommandActionFactoryProxy.java:51) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.factory.ContextActionFactoryProxy.getActionImpl(ContextActionFactoryProxy.java:36) [webwork-1.4-atlassian-30.jar:?]
	at webwork.action.factory.PrepareActionFactoryProxy.getActionImpl(PrepareActionFactoryProxy.java:37) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.config.webwork.JiraActionFactory$SafeParameterSettingActionFactoryProxy.getActionImpl(JiraActionFactory.java:147) [classes/:?]
	at webwork.action.factory.ChainingActionFactoryProxy.getActionImpl(ChainingActionFactoryProxy.java:53) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.config.webwork.JiraActionFactory.getActionImpl(JiraActionFactory.java:301) [classes/:?]
	at webwork.dispatcher.GenericDispatcher.executeAction(GenericDispatcher.java:141) [webwork-1.4-atlassian-30.jar:?]
	at com.atlassian.jira.web.dispatcher.JiraWebworkActionDispatcher.service(JiraWebworkActionDispatcher.java:138) [classes/:?]
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]
	at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.35]
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.35]




	at java.lang.Thread.run(Thread.java:748) [?:1.8.0_181]
Caused by: java.lang.ClassNotFoundException: com.atlassian.jira.web.action.JiraWebActionSupport
	at java.net.URLClassLoader.findClass(URLClassLoader.java:381) [?:1.8.0_181]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:424) [?:1.8.0_181]
	at java.lang.ClassLoader.loadClass(ClassLoader.java:357) [?:1.8.0_181]
	... 269 more

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