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I can see no issue in kanban board and project backlog

I have selected the corrected project GC Touchless (GCT)


but no issue visible in kanban board and backlog

kanban empty.pngBacklog empty.png

but I can see issues detail by searching issue directly, like



1 answer

0 votes
Piotr Zadrożny _Eyzee_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 30, 2021

Hi @elaine.ding 

Well, it depends what is shown on the board. For example this issue can be out of board scope or board is configured to hide resolved issues (assuming the one you search for is resolved). 

It would be the best if you could send a screenshot of board configuration (Board -> Configure -> menu General) and also screenshot of this issue: GCT-9223

BTW. the screenshots you attached show two different boards (one Kanban: GC Touchless Kanban, and one Scrum: Order Maintenance Preparation) 

Best regards,


hi @Piotr Zadrożny _Eyzee_ 

Board configuration:



My expected result is like below:

GC Touchless Kanban:

WeChat Image_20210830164832.png


Scrum: Order Maintenance Preparation

WeChat Image_20210830164807.png

WeChat Image_20210830164821.png

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