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How to write a JQL to search for a user in one field but not in another?


I have 2 custom fields called "Code Review Approvers" and Code Review Approved By". When a workflow reached the "Code Review" status, a few users are selected to be the "Code Review Approvers". As a user approves, their name gets populated in the "Code Review Approved By" field.

I want to create a filter where the currentuser() is in "Code Review Approvers" but not in "COde Review Approved By", which means they have a pending approval.

The JQL I came up with was:

"Code Review Approvers" = currentUser() and "Code Review Approved By" != currentUser().

This, however, is not returning any issues. What am I doing wrong here?

3 answers

Hi! you need to use "in" and "not in"


"Code Review Approvers" in (currentUser()) and "Code Review Approved By" not in (currentUser())

Hi, It still does not work.

Did you ever find a solution to this issue?

Not sure if this is still relevant for you, but else for anyone else who finds this:

When you test a multi-user field != currentUser(), it will not match if the mutli-user field is empty. You need to add this specifically to your query. The solution would be:

"Code Review Approvers" = currentUser() and ("Code Review Approved By" != currentUser() or "Code Review Approved By" is empty)

Hi Bas!

I just found your addition to this and wanted to say "thanks", because it helped me to fix the jql I was fighting with for a while ;-)

Best regards


Like Bas Roos likes this
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Aug 16, 2019

I tried a small proof of concept, and it seems that the != portion of your query is what is failing. In my test "Test Multi User Field" = currentUser() returns the one issue that I expect, but "Test Multi User Field" != currentUser(), which I expect to return all other issues, returns 0 issues. I unfortunately have no guidance on this issue.

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