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In my workflow there is a status "awaiting approval", sometimes it happened that someone how should check it forget about it and I want to set up an automation like: if the status was not moved for 1 week the assigne should be informed. How to do it?
Actually, I don't use ScriptRunner but it would be similar to Automation for Jira.
For Automation, I would set up a Scheduled trigger that runs daily and works off of a JQL query that identifies the issues in question.
You can then send a email to a field that has the stakeholder's account name in it.