Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to set a notification for stakeholders

Dear all,

In my workflow there is a status "awaiting approval", sometimes it happened that someone how should check it forget about it and I want to set up an automation like: if the status was not moved for 1 week the assigne should be informed. How to do it? 


1 answer

0 votes
John Funk Community Leader Dec 21, 2021

Hi Paulina, 

You should be able to do that with a filter and a subscription or by using an add-on like Automation for Jira or ScriptRunner. 

Dear @John Funk thank you. How can I do this using ScriptRunner?

The thing is that stakeholders are different each time, so I can not set a subscribtion for a current grup or person :( 

John Funk Community Leader Dec 22, 2021

Actually, I don't use ScriptRunner but it would be similar to Automation for Jira. 

For Automation, I would set up a Scheduled trigger that runs daily and works off of a JQL query that identifies the issues in question. 

You can then send a email to a field that has the stakeholder's account name in it. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

389 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you