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On the Dashboard home page I have items that I have competed and are listed as DONE but are still showing on the assigned to me dashboard on my homepage. Is there a way for when these tasks/ issues are completed and done for them to no longer show?
Hi! Yep, adjust the JQL in the underlying filter. If you are using the assigned to me gadget, you may need to change gadgets that you are using.
Start with making a new filter.
Issues > Search for issues
Make the JQL "assignee = me and status != closed".
Then add a filter results gadget to a dashboard. You may need to create a new (or copy the other one you had) dashboard if you don't have permission to edit the other one. Adjust the gadget to use the new filter you just made.
That should do it! Let me know if you have any questions.
Thank you so much for responding to me! I was able to do the JQL Search but now I am a little confused on how to add this filter to my home gadget dashboard. Can you please clarify on how I would add this JQL search results onto my home dashboard for the issues assigned to me?
So you should have saved the filter and given it a title. Now you can utilize this filter for gadgets on your dashboard. So now we either need to copy the old dashboard, so that you can make changes to it that only you will see, or create a new dashboard.
Then add a gadget to your dashboard (once you have edit permissions on the dashboard you will see an area to add gadgets to the white space of your dashboard), and select the "filter results" gadget. You may need to load all gadgets, then search them for the appropriate one.
We hit this issue when we added Service Desk due to the closed category name was not in the default filter. To further expand upon Tuncay's response, another option you can use to specify is
statusCategory not in (Done)
This will cover all names of green statuses and can be combined with the previously mentioned 'resolution is EMPTY' to make sure a status has a resolution and is in a done status before dropping it via your filter
well it makes no sense that you need to customize what "assign to me" is...
also in a proper corporate world you should not have to be admin to do such basic things like configure a proper dashboard with the most basic features. I stand by my comment it really upsets me that my company pays for such a tool
The problem is the the Assigned to Me widget is crap because shows you every ticket you ever worked on. Like many things Jira, you can work around this half-baked feature by creating your own filter (but why would Atlassian suggest this "Assigned to Me" widget in the first place?).
Thanks god we're leaving Jira in 2019.