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How to provide access to new member

How to provide access to new member? 

when I click on add users to role and enter user name, user is not listed.

Where to check Jira Administrator or Jira System Administrator global permission?

2 answers

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Sushant Verma
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 16, 2023

Hi @Swetha Pranesha Rao 

You need to get in touch with your JIRA admin, to get the required access. 

Regards,
Sushant Verma

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Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 16, 2023

Hi @Swetha Pranesha Rao and welcome to the community,

Prior of granting him project membership, you have to grant him product access. If you are not a jira admin, ask your admin to do it. If you are and you don't know how, then please refer to this article https://support.atlassian.com/user-management/docs/give-users-access-to-products/

Thanks Alex. 

Looks like I am not Jia Admin, how can I get Admin access?

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