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How to make a customer field require validation by specified conditions?


I have created a field A and two other fields of date type (e.g. date1 and date2).

I want to compare these two date fields when the ticket status transition to check if field A is mandatory or not.
For example.
if date1 >= date2, field A is mandatory, otherwise the ticket status cannot be transfer to the next status.
If date1 < date2, field A does not need to be entered and can be transferred according to the workflow.

My question is how do I set up this validation in jira? Would be great if someone can help on this scenario.

1 answer

1 vote
Martin Bayer _MoroSystems_ s_r_o__
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 17, 2022

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