we are trying to upgrade from 7.3.3 to 8.13.0 .
* Is it possible to migrate directly or we require to go to an intermediate version.
* How to get the list of files with custom modificatons in our Jira 7.3.3, (as requested in https://confluence.atlassian.com/adminjiraserver/preparing-for-the-upgrade-966063325.html, section "Get your list of files with custom modifications"):
The pre-upgrade planning tool (https://confluence.atlassian.com/support/pre-upgrade-planning-tool-973479832.html) does not work for us because our current Jira is 7.3.3 (it works since Jira 7.4.3).
The ASTS plugin (Troubleshooting and Support - Jira add-on) does not show a "Plan your upgrade" option.
Look at the "system information" page under admin, there is a section there with "modified files" listed. It will almost always report one file, a properties file that defines the home directory, and that one can be ignored. It's if any other file is reported here you will need to check and possibly re-apply changes.
I would not recommend an upgrade directly to 8.13 for you. I would not want to upgrade anything lower than 7.8 to 8.13 directly. An upgrade from 7.3 to 7.13 is usually painless though, and 7.13 to 8.anything even less painful!
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events