I have a Service Desk configured to receive tickets from 2 different companies
acmecorp.com and acmeinc.com. They have different SLA.
I need to differentiate users from one company and the other, but i can't access email information to see the domain that the user belongs.
Any workaround?
Hi @Marcelo Mella and welcome,
you could retrieve all information about a single user through the following REST API https://docs.atlassian.com/software/jira/docs/api/REST/9.14.0/#api/2/user-getUser
Example : "http://www.example.com/jira/rest/api/2/user?username=fred
Hope this helps,
Fabio
Thanks Fabio, i have just realized i posted in Jira Server and the question is for Cloud
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