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How to exclude Jira tickets that are Closed, Story Done, Cancelled, Resolved etc

I am trying to find the tickets with duedate now that are not in closed, cancelled, resolved and Story Done status.

 

project = "XXXX" AND duedate <= now() AND status not in (Closed , resolved, Cancelled, "Story Done")

this doesn't seem to be working?

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 02, 2023 • edited

Hi Ranjan,

Try using statusCategory != Done to show all issues not in a Done type status.

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Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Mar 03, 2023

Hello @Ranjan Koirala 

How is your filter not working? Are you getting an error? Do the results not include issues you think should be included? Do the results include issues you think should not be included?

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