Thank you, @Corey_Tabb ! Yeah, there is a bug on the platform and since this post was converted from a discussion to a question (if I remember correctly since it was last year), there is no option to accept my original answer post. I really would love for this to be fixed!
More than one answer can be accepted on a question by the person asking the question or moderators, and other users can click on the vote next to the answer if it helped them. The more, the merrier, as I love hearing other people's take on solutions!
Hi Firoz, and welcome to Community!
I was super excited to make a Zap to do this- automatically create a new ticket from slack when a user added an emoticon to a message in a slack channel (I created a new emoticon called ::newissue::). Everything worked beautifully until Zapier shut the Zap off due to my plan needing to be upgraded to a paid one (the Zap used 3 steps and the free plan only lets you do 2 steps).
If you have a Zapier account or are interested, I'll post the details here. Let me know.
If you happen to run Jira Data Center or Server or want to go even further with creating issues you may want to check out our plugin in the Atlassian marketplace.
We have 5 different ways to create Jira issues from Slack with options to auto-attach files, sync conversations, and more. We cover all the ways in our help docs here - https://help.integration.slack.nextup.ai/article/3v7u48fcd2-create-a-jira-issue-from-slack
Hi everyone! At Nextup.ai we have been building Jira Integration+ since 2017 and have included the ability to create Jira issues from Slack since early 2018.
We now have 3 different ways to create issues from Slack:
I would use the chat, but all that shows up on the wizard screen is a bullhorn that opens some notifications, and not any chat.
But also, even guessing at where to put those data points, I get these errors...
Request Token URL is required.
Access Token URL is required.
Authorize URL is required.
Hello - can you please look at this help doc - https://help.nextup.ai/en/articles/1432684-connecting-with-jira and the video and let me know if you see something different in Jira?
You can also reach us at firstname.lastname@example.org and we can help from there.
The beamer on top of Intercom is a bug we will be fixing soon. You should not see that on any screen except the connection process.
We've been working on Jirafe for a year now and have made creating issues a core aspect of our product. Our Slack app was born out of a need to streamline the Jira experience for community, sales and support teams within the company which is why our focus is set on ease of use and performance.
That said, we primarily support creating issues in two ways:
- Using a slash command: /jirafe <project>
- In the "..." menu of every Slack message, you'll find "Create a Jira issue..."
Note that we have a free tier for small teams and usage based plans for larger teams.
All of our plans, free and paid, get access to all Jirafe features!
I'm currently reading about Jirafe, and the only thing I don't like is that it's not clear what "actions" are. Does it mean 50 "operations"? (i.e., 25 issue creations and 25 issue assignations, for example) Is it monthly?
Apart from that, it looks very promising. Creating issues from Slack would be great, because that would help the "spur of the moment" issues that we talk about but never remember to create after logging out.
Thanks in advance!
Hey Roberto, sorry about that! We're currently working on clearing up messaging around paid plans and making sure that update will be good to go early next week.
That said, your assumptions are correct, actions are counted on a monthly basis and include created issues, assignations, transitions and so on.
Feel free to open a ticket if you have any additional questions.
Thanks for your feedback!
Edit: Our pricing page has been updated and we've added a few of the questions we're frequently asked!
You can also create new tickets using Slack command /jira using native Jira cloud app for Slack. It works well for most needs. If you hit some limitations like adding attachments, linking other tickets etc, you can try marketplace apps like our Troopr Slack integration for Jira. It also works with Jira Server and DC.
You can find more here: https://www.jiraslackintegration.com/slack-integration-jira-software
Hi everyone 👋, I really like the format of the webinar opportunities summary that @Jimmy Seddon posts monthly on the Welcome Centre group. It's a great place to go to check that you didn...
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