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How to concatenate two custom field to display into one filed

Hi all 

I need to display the values of these custom field "(PSE) From" and "(PSE) To" to Summary field 


I tried below automation but it does not work . Please help 

Screenshot 2022-07-27 at 12.01.50 (2).png

1 answer

1 accepted

0 votes
Answer accepted
John Funk Community Leader Jul 27, 2022

Hi Ayesha,

Try just using issue. instead of triggerissue.

I tried already but did not work 

John Funk Community Leader Jul 27, 2022

I suspect the error is because of the parentheses used in the name of the field. Try using issue.customfield_16754 where that number is the id of the custom field instead of using the actual field names. 

So, something like:

{{issue.customfield_16754}}, {{issue.customfield_15732}}

rule is successfully executed but output did not get correct 

John Funk Community Leader Jul 27, 2022

Okay, go back to the triggerissue then and see if that solves it. 

John Funk Community Leader Jul 27, 2022

My example above was just using made up numbers for the custom field IDs. Did you look up the actual IDs for the fields you wanted to use? 

yes i used correct Ids

John Funk Community Leader Jul 27, 2022

Can you post your new rule?

its working now Thank you 

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