How to change/hide the fields for a particular project

Alexander Georgiev October 27, 2022

Hello,

We are requested by our PD team to achieve the following:

 

-> Hide field Product Manager when creating issue type Request

-> Hide field Start Date when creating issue type Request

-> Hide Assignee when creating issue type Request

-> Add field Financial impact when creating issue type Request. Make it mandatory, so that user cannot create a ticket without it.

 

We've tried various suggestions we've found online and also tried to use ScriptRunner but sadly with no luck.  

Could you please advise us/guide us with some particular example/s on how we can achieve these actions described above?

Best Regards,
Alexander Georgiev

 

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 27, 2022

Hi Alexander - Welcome to the Atlassian Community!

You should be able to create a separate Create screen for the project and leave those fields off. 

For the other field that should be mandatory, you can update the Field Configuration for the project to make the field required. 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 29, 2022

They are removed from just the Create screen though - that's the same as being hidden more or less. They would still be available on the Edit and View screens. 

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Alexander Georgiev October 27, 2022

Thank you very much John Funk.

This way the fields are completely removed, not hidden, but I guess this will do the job as well.

Cheers,

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