@I believe you are on cloud unfortunately I’m not on my PC to test this however can you confirm what fjql is mapped to each color and make sure there are no issues in your search that do not comply with the jql?
It wouldn’t surprise me if this is the problem because JIRA would not let you perform a change in an issue the change is unavailable to.
Hello @Ismael Jimoh
I'm new to Jira so I'm not sure how to confirm the jql color mapping.
If I create a filter and then I add the color column I see that Jira leaves that column empty so I assume there is an issue like you said.
Do you have an idea of where in the settings I should fix this?
Sorry my bad, I had assumed issue color was the same as the card color. As they are not, please note that this is not based on JQL.
I tested the above and it seems the field in question cannot be edited.
I attempted editing this from the issue view for a single issue and the only color available was purple. Also saving the edit does not set this color on the issue.
With these, I am suspecting either this is a field provided with the new project type(hence beta) or there are some other conditions needed for using this. (Leaning more towards the former).
I have not found any documentation on this feature which makes me lean further towards this still being implemented.
Do reach out to Atlassian directly here to confirm what the expected behaviour is.
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