You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Hi, Atlassian comunity!
I would really appreciate some help on this issue.
Task.
After incorrect automation, the data was lost in the field. The values were saved in the ticket history, and they were even able to be downloaded from the database. Can I somehow add them back? (values disappeared in approximately 400 tasks)
Any help is important! Thank you!
Hi @Alex
Yes definitively you can try to import back values. If you have values already downloaded from the issue history that is a good start. Now you can try to import them using for example CSV
https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/
If you look at the above documentation there is a section of "Updating existing issues"
Another option is to create a simple script that with help of REST API would update affected tickets.
No matter which solution it would require some preparation and would be good to test it on a test system first.
Hi! @Mirek
Thank you for answer! It's worked!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Thank you! I am glad that it was helpful.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.