Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

How recovery value in customfield in issues jira ?

Alex
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 01, 2023

Hi,  Atlassian comunity!

I would really appreciate some help on this issue.

Task.
After incorrect automation, the data was lost in the field. The values ​​were saved in the ticket history, and they were even able to be downloaded from the database. Can I somehow add them back? (values ​​disappeared in approximately 400 tasks)

Any help is important! Thank you!

 

ac.png

1 answer

1 accepted

2 votes
Answer accepted
Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 01, 2023

Hi @Alex 

Yes definitively you can try to import back values. If you have values already downloaded from the issue history that is a good start. Now you can try to import them using for example CSV 

https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

If you look at the above documentation there is a section of "Updating existing issues"

Another option is to create a simple script that with help of REST API would update affected tickets. 

No matter which solution it would require some preparation and would be good to test it on a test system first. 

Alex
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 02, 2023

 Hi! @Mirek 

Thank you for answer! It's worked!

Like Mirek likes this
Mirek
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 02, 2023

Thank you! I am glad that it was helpful. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events