Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I tell if a screen is used in a workflow transition

I have inherited a JIRA instance from a former employee and it is a mess. I have over 500 different screens and many of them not associated with screen schemes. I know that a screen can be used on a transition and not in a screen scheme but is there any way to tell what workflow it is used in? 


I want to start cleaning up the deprecated  screens and workflows but do not want to delete one that is currently being used.

1 answer

1 accepted

1 vote
Answer accepted
John Funk Community Leader Jul 16, 2020

Hi Jeremy,

I don't use the Server version so I don't know if it looks the same or not. But in Cloud when I go to Settings > Issues > Screens in the list of "View Screens" there is a column for Workflows which shows which workflows the screen is used in. Hopefully there is something similar in the Server version. 

I am running 7.13.11 server and there IS a workflow column but it is blank for every screen (even ones I know are being used)

You are probably hitting a bug

Which seems to be related to a bad screen


Check your log for "Cannot find Screen with id" and if you see any entries, follow the instructions to fix the database.

Like # people like this

I was hitting that bug and was able to fix it with that wiki article, thanks!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Bitbucket

📣 Calling Bitbucket Data Center customers to participate in research

Hi everyone, Are you Bitbucket DC customer? If so, we'd love to talk to you! Our team wants to dive deep to understand your long-term plans regarding Bitbucket DC and Atlassian Cloud. Do you plan...

173 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you