Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
Next:
badges earned

Your Points Tracker
Challenges
Leaderboard
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Recognition
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Kudos
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How do I search for tickets assigned or created by inactive (deleted) users?

This question is in reference to Atlassian Documentation: Advanced searching - operators reference

My system admin inadvertently deleted a user on my project.

I reset up that user, but JIRA won't allow me to assign them their previous username (appends a "#1"), so existing tickets are left with an assignation of the old user account.

 

Does anyone know any way to either restore that user (not inactive, actually deleted)? or

Write a query to find any tickets assigned or created by that deleted user so I can reassign them to the newly created version of that user?

 

Many thanks,

Andy

3 answers

0 votes
Joe Pitt Community Leader Sep 08, 2016

I strongly advise not deleting users. It will always come back around to bite you. Just set them inactive and remove from all groups and roles

Thanks Joe, I think my question implied that this was a lessons learned for my sys admin!

It's 2019 and we have GDPR in place now. So yep, this is an issue :-)

Like GT likes this

http://yourjiralink/issues/?jql=assignee%20%3D%20ldebay

Change the user at the end.

Not sure if it will work after a user delete, my resp asked me how to see the tickets of a deactivated user

 

Hope it helps

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

200 views 6 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you