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How do I search for tickets assigned or created by inactive (deleted) users?

This question is in reference to Atlassian Documentation: Advanced searching - operators reference

My system admin inadvertently deleted a user on my project.

I reset up that user, but JIRA won't allow me to assign them their previous username (appends a "#1"), so existing tickets are left with an assignation of the old user account.


Does anyone know any way to either restore that user (not inactive, actually deleted)? or

Write a query to find any tickets assigned or created by that deleted user so I can reassign them to the newly created version of that user?


Many thanks,


3 answers


Change the user at the end.

Not sure if it will work after a user delete, my resp asked me how to see the tickets of a deactivated user


Hope it helps

0 votes
Joe Pitt
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Sep 08, 2016

I strongly advise not deleting users. It will always come back around to bite you. Just set them inactive and remove from all groups and roles

Thanks Joe, I think my question implied that this was a lessons learned for my sys admin!

It's 2019 and we have GDPR in place now. So yep, this is an issue :-)

Like GT likes this
0 votes
Mihai Schwarz
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Sep 08, 2016

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