If I understand you correctly, Issue History for Jira Cloud can help you.
The add-on automatically saves all the history of issues changes in the one place. It lets you get data about the date and the exact time when a task came to some status and when it went out to another.
Also, the plugin saves the changelog of other parameters by customer columns (summary, assignee, etc.).
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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